Shipping Policy

Domestic Shipments

Vitamincity.com will ship your order via Standard shipping for only $5.99 if your Order subtotal is valued at less than $49 (to the 48 contiguous States only). $9.99 Standard shipping to Hawaii, Alaska, Puerto Rico and Guam if your Order subtotal is valued at less than $49.

Free Standard shipping on Orders valued at $49 or more. Available to all 50 States and U.S. territories.

Choose from the following Domestic shipping options:

Standard (3-8 business days)

Standard Ground is available to all 50 States. Delivery to Puerto Rico and Guam may take longer.

Delivery 6 days a week Monday – Saturday.

Delivery to PO Boxes available. Delivery to APO/FPO addresses available but may take longer.

Second-Day Shipping (2 business days)

Orders placed Monday-Friday by 11am EST will be delivered in 2 business days to all 50 States.

Delivery to Puerto Rico or Guam may take longer.

Delivery not available to PO Box or APO/FPO addresses.

Orders will ship pending verification of billing information.

Next-Day Shipping (1 business day)

Orders placed Monday-Friday by 11am EST will be delivered on the next business day to all 50 States.

Delivery not available to Puerto Rico or Guam.

Delivery not available to PO Box or APO/FPO addresses.

Orders will ship pending verification of billing information.


INTERNATIONAL SHIPMENTS

We are temporarily unable to ship orders to the following countries at this time: Cayman Islands, Chad, Ecuador, French Polynesia, Honduras, India, Libya, Madagascar, Maldives, Mongolia, New Caledonia, Panama, Peru, Samoa, Saudi Arabia, Bolivia, Sri Lanka, Bosnia, Cook Islands, Costa Rica, East Timor, Fiji, Guyana, Kiribati, Kyrgyzstan, Laos, Mauritius, Nepal, Oman, Papua New Guinea, Paraguay, Solomon Islands, Tajikistan, Tonga, Uruguay, Vanuatu.

Cost

All International shipments will be charged postage costs calculated by weight and destination. U.S. currency only. Our free shipping offer does not apply to International orders. Our prices do not include taxes and tariffs.

Vitamin City is not responsible for taxes and/or duties applied to international shipments. We are not liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error on the part of the customer or orders seized by Customs.

Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.

Additionally, when ordering from Vitaminworld.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Shipping Method

International orders are shipped via UPS which can take approximately 6-8 weeks for delivery.